Alice T

Alice T is a London-based writer and researcher covering the UK retail insurance market. She reads policy documents for fun, has spent years tracking the gap between what insurance brochures promise and what UK customers actually get when they claim, and writes about it in plain English.

Cambridge-educated, Alice approaches insurance the way a careful reader approaches a contract: every word matters, the small print is where the story lives, and the exclusion you skim is the one that decides your claim. She is actively engaged in the UK insurance sector and writes about it most days.

On ClaimPilot she covers the patterns insurers use to decline claims — by insurer, by sector, and by rejection reason — and walks readers through what their options are when a claim is refused. On PolicyChecker she covers what UK insurance buyers should look at *before* they sign: persona fit, exclusions, excesses, and which policies actually deliver for the buyer rather than the broker.

Alice is not a regulated insurance broker, financial adviser, or claims management company. Her writing is consumer-facing analysis and education, grounded where possible in primary sources — the Financial Conduct Authority (FCA), the Financial Ombudsman Service (FOS), the Association of British Insurers (ABI), and the insurers’ own public policy wordings.